Tips & Facts

Accidentally deleting a file or a folder is a fact of life and happens more often than it should. Rather than being charged hundreds of pounds to recover documents that you mistakenly erased, follow these steps to get them back:

1. As soon as you noticed that you have unintentionally deleted files, stop whatever you've been doing on your computer. Windows does not delete files per se, it actually only "hides" the data until something else is saved on this same area.

2. Do not switch off your computer or start any new application.

3. Download a small Freeware application called “Restoration” here.

4. You do not need to install Restoration. Start it, fill in one form and search for the deleted files.

5. Once you have found which file you want to recover, just choose where you want the file to be placed, press on "Restore by Copying".

To learn more about how to protect your data, why not read our dedicated data security guides:

Controlling access to data

Backing up data

Protecting important data