Guides

Customer interactions are key to all businesses, but how can these be captured and used to increase sales? This guide will explore the best way of using IT to help manage your customer relationships.

Using email newsletters is a good way of generating this business, as long as you stick to the rules. While we can’t tell you how to write promotional messages, we can give you advice on how to manage the distribution and responses you get.

The thought of taking payments 24 hours a day is very appealing but taking payments on your website is a big step to take. If successful, it's great way of making money for your business. This Guide outlines what's involved and the options available to you.

Imagine having instant access to a huge marketplace. For some small businesses this is a reality as they have established a route to market through the online auctions. This Guide shows you how to sell through e-auctions and other web sites.

This Guide is designed to help you promote your business using a blog. Done properly a blog can provide you with a cost effective way of getting your key messages in front of thousands of users.

This Guide is designed to help you promote your business using online forums. Done properly this can provide you with a relatively cost effective way of getting your key messages in front of thousands of users.